At Dr. Harrison Life Sciences, customer satisfaction is our top priority. If you are displeased with the services or products provided, we may issue a refund, provided the reasons are genuine and verified after investigation. We request all customers to carefully review the details of each product or service before making a purchase.
If a client is dissatisfied with our services, they may cancel their order and request a refund in accordance with the policy outlined below.
Cancellation Policy
Cancellations can be made through the website before the product has been dispatched.
Once the order has been dispatched, cancellations will not be accepted.
Refund Policy
We strive to provide high-quality products and services that meet customer expectations.
If the product has not been delivered to the customer, the shipment will be traced and delivery attempted again.
If the claim is found genuine after verification, a refund will be processed within 15 days.
For payments made via credit card, the refund will be issued to the same card used during the purchase.
For payments made through any payment gateway, refunds will be credited back to the same account from which the original payment was made.